MVD limits in-person visits to essential services by appointment-only

PHOENIX (KYMA, KECY)-Motor Vehicle Division (MVD) offices are limited to essential services that require in-person visits by appointment only.

The Arizona Department of Transportation recommends the community to go online or use the U.S. mail before making any appointments.

Due to the current public health situation, MVD offices cannot accept walk-in customers. 

Call volume is very high to the statewide MVD customer service hotline at 602.712.2700, where customers needing to conduct essential transactions can make office appointments.

The only essential services that must be done at an MVD office are: first-time driver licenses or ID cards; first-time vehicle registrations; and some complex title work. 

For all other MVD needs, there are several options including going online at ServiceArizona.com, which will direct customers to a menu of MVD services, including those offered through secure, personal accounts at azmvdnow.gov.

Authorized Third Party offices provide another option. Many provide full MVD services, while others have limited offerings. For information about hours, locations and the MVD services provided, please visit azdot.gov/mvd.