Hertz caught falsely reporting stolen rental cars

Los Angeles- Hertz has agreed to pay out 168 million dollars to some former customers.

The settlement is over claims related to the company falsely reporting rental cars as stolen.

The cases sometimes resulted in people being arrested, held at gunpoint by police and spending time in jail before the false reports were worked out.

In one case, a person claimed it took two years for the case against them to be resolved.

Systemic flaws by hertz are allegedly to blame including not recording payment or rental extension, failing to track its own vehicle inventory, and failing to correct false reports to police.

A Hertz spokesman said Monday that the company is not currently detailing any specific steps being taken to prevent future such occurrences

CEO Stephen Scherr noted that, "While we will not always be perfect, the professionals at hertz will continue to work every day to provide best-in-class service to the tens of millions of people we serve each year."