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Verizon Wireless customers report outage

UPDATE (2:08 PM): Verizon has posted to social media saying their engineers "are making progress" on their network issue and "service has started to be restored."

Verizon also said they will continue "to work around the clock to fully resolve" the issue.

UPDATE (10:42 AM): According to CNN, Verizon says it was working quickly to resolve a reported outage issue affecting thousands of customers Monday.

Many users said their cellphones were intermittently displaying "SOS" mode, leaving them unable to place calls or send or receive text messages.

Verizon posted on social media saying they are aware of an issue impacting service and says they're working quickly to resolve it.

Verizon is one of the largest cellphone carriers in the world. The wireless provider has about 114 million wireless subscribers in the United States.

YUMA COUNTY, Ariz. (KYMA, KECY) - Verizon Wireless customers across the country reported outages Monday morning, including the Desert Southwest.

According to the website Downdetector, the Verizon outages started 5:13am Pacific, with only 161 customers throughout the nation reporting the outage, but as of 8:13am Pacific, 103,665 customers across the country reported the outage.

Downdetector also says the most reported locations experiencing the outage include the following cities:

  • Chicago
  • Indianapolis
  • Minneapolis
  • Phoenix
  • Cincinnati
  • Columbus
  • Denver
  • Omaha
  • Seattle

Two customers in the Phoenix area, according to a Downdetector chart, first reported the outage at around 5:30am, but as of 8:27am Pacific, 2,628 customers in the Phoenix area reported the outage.

To view the outage map of other cities in America dealing with the outage, click here, and KYMA will keep you updated on this breaking news story.

Article Topic Follows: Breaking News

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Dillon Fuhrman

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Vanessa Gongora

Vanessa Gongora joined the KYMA team in 2022 and is the anchor/producer for CBS at 4 p.m.

You can contact her with story ideas at vanessa.gongora@kecytv.com

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